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Technical Support

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MAC     Safari 3.2.3+, Firefox 3.0+ 

Technical Support:

Monday - Friday
8:30am - 1:00am CST
(877) 272-5764

Customer Service:

Monday - Friday
9:00am - 5:00pm CST
(800) 432-7444 (toll-free)
(630) 961-2168 (fax)

Mailing Address:

Sourcebooks
1935 Brookdale Road
Ste 139
Naperville, IL 60563

Email Support
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Contact Our Support Team

If you have any questions concerning billing, account info, or product inquiry, please contact the MyMaxScore Customer Service Team. Hours are Monday through Friday (except holidays) from 9:00 A.M. to 5:00 P.M. CST. They can be reached by telephone or email using the form below. (Please note that email messages will be answered by the next business day.)

If you have questions during or after your MyMaxScore study sessions, please email the MyMaxScore Support Team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will gladly return your message within 24 hours. If you have questions about the software, troubleshooting questions, or technical questions, please call 877-272-5764 to speak with the ExamMatrix technical support team.

Note that Technical Support will be unavailable January 1, Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

No Downloads Required

In order to use MyMaxScore, you will need Internet access from your computer or device. There is no need to download any software to gain the benefits from MyMaxScore. 

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